How do I cancel an appointment?

You can cancel any appointments you don't want to keep by following these quick steps.

Cancel from your confirmation email

You can often find a link to cancel your appointment in the confirmation email you received when you booked your appointment. If you can't find the email, try doing a search for do_not_reply@resurva.com, as the email may be in your Promotions or Junk folders.

Cancel from the booking page

If you don't have a cancellation link, you can sign into the booking page where you made your appointment, click your name in the top right, and click Your Bookings. You can click the Cancel button beside any appointment to cancel it, or click Past to see any past appointments.

Email confirmation

You'll receive an email confirming that your appointment has been cancelled, and you're all set. If you don't receive an email after a few minutes, search your inbox for do_not_reply@resurva.com or send us an email at support@resurva.com. 

If you can't find your appointment

You may have made your appointment by logging in with a Facebook or Google account, and later logged in with an email and password. These accounts aren't tied together in Resurva, so you won't be able to see the appointments you made on your other account. You can sign into your other account to view or cancel your appointment.

Contact us

If you're having trouble cancelling an appointment, please reach out to us by email at support@resurva.com, or by sending in a support ticket here: Resurva Support - Submit a request