If your account has been suspended, it's probably nothing personal.
Reasons for suspension
If you missed an appointment without cancelling it first, or you've shown up late multiple times, your account may be suspended by the business you book with. Otherwise, your account may have been suspended by mistake.
What you can do
Resurva does not suspend accounts, or lift suspensions, but you can contact the business directly to ask them if they will lift your account suspension.
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