Manage a provider's availability, breaks, and days off

You can set your providers' schedules and availabilities in advance, so that your booking widget is always up to date.

Change a provider's availability one time

If your provider's schedule is changing temporarily, you can change a provider's availability directly from the schedule, instead of changing their default weekly availability. Navigate to the day you'd like to update and click Tap On/Off at the top of the schedule. To edit a provider's start or end time, or to turn off their availability for the entire day, click Edit Day. You can click on a time slot to set it from available to unavailable (and vice versa). Click Done when you're finished making changes.

Set a provider's first and last days

If you're adding a new provider to your schedule, you can set their first available day in their provider settings page, by navigating to Manage > Providers, clicking the three dots beside their name, and clicking Status. You can also set how far in advance clients can book with a specific provider in their settings page.

From the Status tab, enter the provider's first day under Active From and click Save. Clients who select that date for their booking, or any date after it, will be able to see the new provider in the provider list, and if they select a day before the date you set the new provider won't be shown on the provider list.

You can also enter a provider's last day in the Active To field, if they have one. The Active To date should be set to the first day that the provider is not working - in other words, if March 31st is the last day that the provider will be working at your shop, the Active To date should be set to April 1st, so that the provider can't be booked on or after that date.

To set a provider to inactive immediately, instead of on a future date, set the Status dropdown to Inactive and click Save. You can activate any deactivated providers by navigating to Manage > Providers and clicking View Inactive.

Set a provider's default weekly schedule

You can set a provider's default availability from your weekly schedule, by navigating to Manage > Schedules. If you have a temporary schedule set up, you can manage it by clicking View All and selecting Manage beside the temporary schedule you'd like to edit. 

To set a provider to "available" for a specific day, turn on the checkmark that says On for that day. If the provider's hours are different than the General Hours at the top of the schedule, click the green pencil button to edit the provider's hours for that day.  You can reset a day's availability back to the general hours by clicking the red x button.

Set a provider's breaks and days off

You can also set breaks for a provider in their settings, so that they'll be automatically set to unavailable for their time off, and you don't need to worry about making any changes day-to-day. If a provider will be away for multiple days, you can set a temporary schedule with the provider set to "unavailable" for the entire time they'll be gone, or you can manually turn off each day they'll be away by using the Tap On/Off button.