Learn how to manage a provider's availability across various locations, and let clients know where to book with their favourite provider.
Set up a new location
You can set up a new location by navigating to Settings > Location Information and clicking New Location in the top right. Here's an article that'll walk you through each step: Add a new location.
Set the provider's weekly schedule
If you know which days of the week the provider will be working at each location, you can set their weekly availability by navigating to Manage > Schedules. Otherwise, you can update the provider's availability on a specific day from the schedule by clicking Edit Day.
Set the provider's admin account to access multiple locations
Each provider should have their own admin account, which allows them to sign into the Resurva dashboard and view their schedule. By default, admin accounts can only access one location, but you can update the account permissions to allow access to all locations, which will enable the admin to switch between locations and view the schedule at each one. You can do this by navigating to Settings > Admin Accounts and clicking Edit under the admin's name. From their admin settings, select the Permissions tab, then turn on the checkmark labelled Allow access to all locations, and click Save Changes to confirm.
Let clients know where to book
You can display a message on your booking page to let clients know about your other locations by customizing your tagline. To customize your tagline, navigate to Settings > Logo & Branding. When you're finished making changes, click Save.
You could also link to each location from your website - if you don't have one already, we can set up a custom landing page with your logo or a custom image, and buttons to book at each location, so that clients can select which location they'd like to book at. To set up a custom landing page, please reach out at firstname.lastname@example.org.
Customize the provider's bio or unavailable message
You can let clients know when each provider is available at each location by displaying a message in their bio.
To set a provider's bio, navigate to Manage > Providers and click the three dots beside the provider's name, then click Settings. Enter your message under Bio, then click Save to confirm your changes.
Something else you could do is customize a provider's unavailable message, so that if a provider isn't available to be booked on a selected day, clients know to check the other location for availability.
To customize a provider's unavailable message, navigate to Manage > Providers and click the three dots beside the provider's name, then click Status. Enter your message under Not Available Statement, then click Save to confirm your changes.