Create an admin account for a provider

You can create an admin account for a provider to allow them to log in, manage their bookings, and receive notifications.

Set up a new provider

If you're setting up an admin account for a new provider, and they haven't been added to the provider list yet, you can follow the steps in this support article to create the new provider, set their weekly schedule, and customize their settings: Set up a new provider.

Create a new admin account

To allow providers to log into the booking widget and see their bookings, they'll each need an admin account. You can create a new admin account by navigating to Settings > Admin Accounts and clicking New Admin in the top right. Once you create the account, you'll see more tabs in the sidebar that will allow you to customize different settings for the account.

Note: if you see a "username in use" error when creating the account, this means the email you entered already exists in Resurva. You can enter a different email address for the admin account, or reach out to us at support@resurva.com, and we can clear up that error for you.

Enable booking notifications

To allow a provider to receive notifications about their bookings, select the Connected Providers tab, and turn on the checkmark for Receive email notifications for connected providers. Then, turn on the checkmarks beside the providers you'd like the admin to receive notifications for, and click Save Changes. The booking notifications will be sent to the email on the admin account, which can be managed from the General tab.

Manage the account permissions

By default, admin accounts are created with full access for the current location, allowing them to manage the schedule, see other provider's bookings, and make changes to the general settings. You can limit what the provider can see and make changes to by selecting the Permissions tab in the left, and selecting Limited Access in the dropdown. You can find a detailed explanation of each permissions setting in support article: Manage admin account permissions.